Returns & Exchanges
At Maddwoods, we want you to love your home as much as we do, which is why we offer a 30-day return window for all furniture and decor items in original condition. If your piece isn't the perfect fit, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they remain safe during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous labels.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing