Frequently Asked Questions
Everything you need to know about our handcrafted home collections.
What materials are used in Maddwoods furniture?
We specialize in sustainably sourced hardwoods, including oak, walnut, and maple. Each piece is treated with eco-friendly finishes to ensure durability and highlight the natural grain of the wood.
How long does shipping take for large furniture items?
Standard shipping for small decor takes 3-5 business days. For larger furniture pieces, please allow 2-4 weeks for white-glove delivery and assembly to ensure your item arrives in perfect condition.
Do you offer custom dimensions for your dining tables?
Yes, we offer customization on several of our signature collections. Please contact our design team via the 'Custom Order' page to discuss specific dimensions and wood species.
What is your return policy?
We offer a 30-day return window for all standard home decor and furniture. Items must be in original condition. Please note that custom-made or personalized orders are final sale.
How should I care for my Maddwoods products?
To maintain the beauty of your wood pieces, dust regularly with a soft cloth and avoid harsh chemical cleaners. We recommend applying a high-quality wood wax every 6-12 months.
Do you provide a warranty on your products?
Every Maddwoods furniture piece comes with a 1-year limited warranty covering structural defects and craftsmanship. This does not cover normal wear and tear or damage from improper care.